Customer Booking Systems
Customers expect a straight-through process for booking at their convenience
Straight-through Booking for Customer Convenience
In today's fast-paced digital landscape, customers are increasingly seeking seamless, straight-through processes when booking appointments, leaving traditional methods like click-to-call or contact forms feeling outdated.
At Macmillan Digital Services, we understand that your clients value instant certainty and convenience; that's why we focus on creating user-friendly websites and apps that allow for real-time booking.
By streamlining the appointment-setting process, we not only enhance user experience but also ensure your business stands out in a crowded market. Let us help you empower your customers with the immediacy they need, making it easier than ever for them to connect with your services.
Booking System Simplicity
Different businesses have different requirements for Booking Systems. For simple requirements booking an appointment within a single calendar, either in-person or online, we recommend TidyCal due to it's simplicity, robustness, and it's one-off lifetime charging model.
Complex Booking System Needs
For more complex business needs, such as multiple levels of appointment types with different individuals, locations and services with add-ons, we can source the correct booking system for your business to ensure you never miss a booking.
Get Paid, Your Way
All of our booking system integrations allow you to specify how your customers pay you - whether that is at point of booking, during the appointment. Or set your appointments for free such as for client discovery calls.
A Single Centre to Manage Your Bookings
Allow your customers to select from multiple booking types, at multiple locations with multiple agents.
Your customers expect clarity, simplicity and the ability to ensure they can book at their convenience.
Features
- Take bookings and payments directly online via your website, app, or a standalone booking system
- Connect with calendar(s) to automatically check availability and allow the customer to book from available slots
- List multiple service types including optional add-ons
- Ensure attendance with reminders sent to the customer and the operative
- Produce dashboards and analytics to find your most popular services and identify availability issues
